An independent review has been announced to assess patient concerns regarding access to care provided by Riverside Medical Practice in Musselburgh.
The review panel will allow patients to provide feedback on their experiences at the Practice and use this to decide next steps. It will also consider non-clinical administrative operating procedures at Riverside.
Musselburgh’s MSP, Colin Beattie has welcomes the announcement and hopes this is a step in the right direction for the Practice and overall healthcare provision across Musselburgh and the surrounding areas.
The independent review is fully supported by Riverside Medical Practice, NHS Lothian and the East Lothian Health and Social Care Partnership.
Commenting Colin Beattie MSP said:
“I welcome the announcement that an independent review will now commence to consider how the practice provides access to primary care. I hope and expect that the panel will fully engage with my constituents who have long awaited for action to be taken.
“I have regularly held meetings with the Cabinet Secretary for Health and Social Care Humza Yousaf, Scottish Government Officials, and the East Lothian Health and Social Care Partnership to discuss the access issues and ultimately, find a positive way forward.
“I am pleased those discussions have now resulted in an independent review panel being established with all parties willing to cooperate throughout the process. This is a step forward for the patients at Riverside and a step towards improving the access to healthcare across Musselburgh.
“I have already submitted over 100 pages to the review panel of anonymous accounts my constituents have shared with me and I will continue to engage with the review team to ensure their voices are heard.
“It is important that the patients are at the forefront of this review and any recommendations are swiftly put in place following its conclusion.”