Virgin Money have announced they will close the Musselburgh branch on 20 January 2022 alongside 11 other branches in Scotland. They cite a decrease in the number of customers using the branch as the main reason for closure.
The closest branch for customers will be located at Virgin Money Edinburgh – George Street.
Local MSP Colin Beattie commented:
“I am furious to hear of another branch closure in my constituency.
“Virgin Money already closed one branch in Dalkeith, with Musselburgh being promised as the alternative branch for their customers. Now customers from both areas will be expected to travel into Edinburgh for face-to-face support. Virgin Money have yet again let their customers down and broken a promise to the community – and not least their promise to myself.
“This announcement today is completely unfair and disadvantages the most vulnerable customers in our community, especially those who do not do online, or telephone banking and it is important that any alternative solutions proposed by Virgin Money are inclusive to all their customers. Some of our businesses will now be left abandoned by their own bank.
“Our high streets need to provide vital services such as banking and postal services. The continued closure of these services means our high streets will no longer meet the needs of our communities - economically and socially - and fulfil their primary purpose to serve the community. We need an alternative to the current banking system which fails to support our needs.
“I have reached out to Virgin Money to discuss this matter and ensure customers are still provided a service which meets their needs.”