Colin Beattie MSP visited the Musselburgh Primary Care Centre in East Lothian to hear first-hand about the positive impact direct access to the Care When it Counts (CWIC) service is having for patients in East Lothian.
The CWIC Service’s clinical team provide same day primary care appointment services, offering assessments, diagnoses, and treatment for a range of non-recurring acute illnesses. Following an initial assessment over the telephone, patients may be offered a follow up appointment at the Musselburgh Primary Care Centre, or an onward referral to a specialist team if required. SNP MSP Colin Beattie said: "The health of our country is one of the Scottish Governments main priorities and I am all too aware of the issues constituents are facing when booking an appointment with a GP. "Piloting direct access to services like CWIC are key in helping relieve the pressures that GPs face and ensuring that patients are seen by a medical professional. "Being assessed by the correct expert is key, and this is why the CWIC service can provide swift access to a range of multi-disciplinary clinicians and is proving to be a great success with patients. "Registered patients of Inveresk, Riverside, Tranent and The Harbours have access to the CWIC service. The CWIC direct access telephone line is available Monday to Friday 8:30am to 10:30am on 0300 790 6292. “The CWIC service and our wider health service would not be what it is without the hard work of the staff. "Whilst the CWIC service will not single handedly reduce the pressure on GP Practices, it is a welcomed step in the right direction. I would like to thank all the staff at CWIC for their hard work and commitment to patient care, and for accommodating me and showing me the positive impact, the service is having." ENDS
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