Mr Beattie wrote to the Bank’s Head Office in London and shortly thereafter received a response from David Martin, the Group Public Affairs Manager. Mr Martin explained the situation as:
- The branch is earmarked to be refurbished and reformatted.
- A new style of branch will be introduced that retains the same level of colleague support for customers but also introduces more automated and digital devices for faster banking.
Mr Beattie MSP commented: ‘I’m only too happy to hear this news firsthand from the Bank’s representatives.
‘Given the recent news about Bonnyrigg’s Post Office potentially closing, unconfirmed stories about the Bank of Scotland following suit do nothing but stoke more concern for local people.
‘I’m pleased to be able to clarify the situation surrounding this branch. I look forward to hearing more from the Bank in terms of this refurbishment and its commitment to the people of Bonnyrigg.